With Seamless, the opposite was happening. When he orders more from his vegetable supplier, the price goes down. When his monthly orders increased to over $10,000, Seamless raised its take from 10 percent to 14 percent. There was a $150 a month "marketing fee" that he couldn't understand, and Seamless only paid him every 30 days, which left him chronically short of cash. "We had to hire another delivery guy."īut then little things started bugging Munoz. "Almost the business started picking up," he says. And at first, Munoz really liked the results. The commission seemed high - they'd take $1 out of every $10 order - but he was willing to give it a try. Two years ago, Munoz signed up with Seamless. "The more business we bring Seamless, the more commission they charge us," says Pedro Munoz, who owns Luz, a Latin-American restaurant in Brooklyn. It's a big improvement.īut if you're a restaurant, this shift to the web may not sit so well with you. No more shouting into the telephone receiver, hoping to make yourself understood to someone in a noisy kitchen. If you're a takeout or delivery customer, websites like Seamless and Grubhub are a marvel. For restaurants, the costs of being on these websites can be hard to swallow. Together, they'll allow diners in 500 cities the convenience of ordering from thousands of restaurants with just a few clicks on their computer. Two big restaurant delivery websites - Grubhub and Seamless - have announced a merger. Rivals Seamless and GrubHub said Friday that they have completed their combination, creating an online takeout company covering about 25,000 restaurants in 500 cities. A Seamless sticker is displayed next to the menu in the window of a restaurant in New York's Times Square on Saturday.
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